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Program and student policies

These policies are important to your success at The Academy and are a condition of your enrollment. They have been created in order for the school to comply with state law, expectations of our accrediting agency, The US Department of Education, our salon advisory board, and to promote the standards and culture of The Salon Professional Academy of Nashville.

With the enrollment agreement, each student is issued a copy of and agrees to abide by the policies for The Academy, students including standards for student conduct, including attitude, appearance, attendance, and courtesy. Students should place these signed forms in a safe place for future reference.

Students at The Academy must be an example of good grooming and should be in the best of health. All state cosmetology laws and rules are practiced and taught at The Academy. Lack of basic honesty and integrity will result in termination.

School Hours — The Academy is open:

Tuesday through Thursday 9:00am — 8:30pm. 

Friday & Saturday 9:00 — 4:30pm.

Winter Hours — The Academy will be open:

Tuesday 9:00 — 5:00pm

Wed/Thursday 9:00 — 6:00pm

Friday & Saturday 9:00 — 4:30pm

*Hours of attendance depend on the schedule assigned.

The Salon Professional Academy has a 5-day spring break during the month of May. Specific dates are announced 60 days in advance.

Holidays — The Academy is closed for the following holidays:

*New Year’s Day

*Memorial Day

*Independence Day

*Labor Day

*Thanksgiving Day

*Christmas Day

The course hours are determined by the program taken. Your schedule is part of your enrollment agreement and is subject to change. The electronic scanner time clock keeps your hours recorded in minutes. Even one minute late is a tardy!

Daily attendance at The Academy is required and is the responsibility of the student. We expect students to attend their full contracted schedule to complete the clock hours of state approved training in the contracted time. Students may not get more than 21 hours ahead of schedule or will be asked to take time off. Students may not “come and go” throughout the day. Students that choose to leave during the day, other than the official lunch/dinner times, may not return until the following school day. 

Foundation classes are a vital period in our curriculum & the overall success of our students. Because of this, the school has a more stringent attendance requirement during the foundation training period. Cosmetology students can miss no more than 4 days or 28 hours of their 252-hour Foundations training. Any student that does not meet this attendance requirement will be subject to repetition of foundation classes or termination/withdrawal from school. Approval for flexibility with this policy may be provided to a student with extenuating circumstances.  Request for flexibility must be submitted to the owner within 7 days of the student failing to comply with policy.                                

*Absences must be reported by the student (Call 615-828-1866 to reach an Academy team member) before the start of their training shift (8:30am, 9:30am, or 12:30pm)

Students may leave a voice mail if no one is available to speak to them when they call. Voice mail must be left by the student before the start of their training shift (8:30am, 9:30am, or 12:30pm).

If absent the day of an exam, the student will take the exam the next time that exam is offered.

Be prompt!  If you are tardy, it is important that you, the student, call the school (615-828-1866) and speak with an Academy team member to let them know that you are going to be late.   

The following attendance and tardy policy applies to all students:

1.  When a student has three (3) or more days of unapproved absence in one month, the School Coordinator will talk to the student about their commitment to the program, and they will be suspended per suspension policy.

2.  When a student has three (3) or more days of unapproved absence in a second month, the student will be suspended per suspension policy.

3. When a student has three (3) or more days of unapproved absence in a third month, the student will be suspended per suspension policy and may be dropped from the program.

One minute late is considered late at The Academy.

When a student in Advanced training is late to school on a class day, the student will not be allowed to enter class. Instead, the student will be asked to return for the second part of their shift to continue their training on the salon training floor.

When a student in Advanced training is late to school for a salon training day, the student will be blocked from the schedule for the first part of their shift and will be asked to return for the second part of their shirt in order to continue their skill training on the salon training floor.

Leaving the Academy LATE (more than 30 minutes late) or working through lunch/dinner is not accepted by the Academy. Issues will be addressed one on one, and your Zone leader will issue student consultation forms.

Students leaving The Academy early must check out with Classroom Educator on class day; on Salon area training days, students leaving early must check out with the Zone leader and Front Desk Support. Failure to check out with the proper staff will result in suspension per suspension policy.

If you need to be away from The Academy on any scheduled days, for any reason, we request that you provide us with a seven (7) day notice so that we can adjust your schedule based on the class(es) that you will be missing or adjust your salon training floor time if needed. 

**Absences may be requested at least seven days in advance by completing The Academy Absence request form. The student must make up all the work and hours that are missed. 

APPROVED MEDICAL ABSENCES:

A) Illness of student or student’s immediate family – living within the household

(child, spouse, parent, significant other)

B) Doctor/Dental appointments that cannot be scheduled during time off from school (Monday’s or early morning, depending on Salon Training Floor Schedule) 

(Example: medical, dental, vision, well-woman, pregnancy)

***Medical Absences will require a signed doctor’s excuse that can be verified with a phone call from School Coordinator or Financial Aid Representative- documentation. This is due the first day that you return to school, no later than 5pm central time (no fax, e-mail, or Tela-medicine doctors notes will be accepted). Doctors notes from a family member or family members practice will not be accepted.

Saturday Policy – Students that are absent (3 hours or more) on Saturdays without prior approval (7 days in advance) or without an official doctor’s note that can be verified with a physician’s office, will be considered un-approved. When a student has two (2) unapproved Saturday absences (in 10 months), the student will be suspended for one (1) day.

When a student does not call before 9:00am or 1:00pm or does not show up by 9:00am or 1:00pm (depending on their daily schedule), and/or when a student does not show up or call following a 15-minute break or lunch/dinner breaks, it is considered a No Call/No Show.

A student will be suspended ONE (1) day for each time that they No Call/No Show and will lose any Institutional Scholarship for No Call/No Show.

A student may be dismissed from the program after the third No Call/No Show.

No Call/No Show suspensions are not available for any community service project.

A student may be subjected to suspension or dismissal for not following these policies:

  • Poor performance
  • Excessive absences (3 days or more in one month)
  • Insufficient progress (deadlines not met on projects assigned in classroom)
  • Disrespect to anyone (including gossiping)
  • Inappropriate behavior, including but not limited to bad attitudes  
  • Not working on skill set improvements (with a guest or mannequin) at their station


Suspension or dismissal is at the discretion of The Academy and is a possible remedy for any behavior, depending on the nature and severity of the conduct in question.

If a student is suspended, the student will be advised about what the student must do to correct the problem. 

Students have the option to serve any suspension or to complete community service with an approved TSPA non-profit or charity partner in lieu of suspension. See Community Service list posted in Student Lounge.

Suspensions are based on an 11-month program.

  • First Suspension: One Day (7 hours)
  • Second Suspension: Two Days (14 hours)
  • Third Suspension: Three Days (21 hours)
  • Four or more suspensions: Student is ineligible to complete community service in lieu of serving suspension and may be subject to dismissal from the program. After the third suspension, student is required to have a formal meeting with School administrators and/or owners to discuss the student’s willingness to complete the program.

*Any Suspension/community service day will result in loss of any institutional scholarship (other than Transfer Hour – High School Financial – Cosmetology Scholarship) that has been awarded to any student in attendance at The Salon Professional Academy.

*Please note that suspensions/community service day will be issued by School Coordinator or Educator for a future salon floor day so that students are not taken out of the classroom environment.

Hours for Community service days may be made up by attending special events at TSPA (Guest speakers, Student Council lunch…)  all hours including approved hours must be complete BEFORE contract graduation or over contract fees ($20.00 an hour) apply.

In the event of hazardous weather or any other emergency which presents a threat to the safety of students, staff members or school property, TSPA may decide to open late, close early, or close the school. TSPA will notify students and staff via Facebook of any Academy closure or change of regular schedule.  Students should check Facebook regularly for any announcements, particularly during periods of adverse weather.

Students will not be penalized for any hours missed as a result of a school closure. Students may be allowed to make-up hours missed as a result of any delayed opening, early dismissal, or closure prior to their contracted graduation date.

Regardless of whether TSPA remains open or closed on an inclement day, it is each student’s decision to determine if they can safely arrive at school under the conditions. Students assume personal responsibility for deciding if weather conditions are too hazardous to permit safe driving on public roads. Safety and good judgment are required in each individual case. As with any unplanned absence, students who elect not to report to attend school because they do not feel it is safe to travel should contact The Academy using approved methods.

Students record their hours daily by using the electronic biometric fingerprint scanner.

The time clock is how the student receives and records hours. It’s an electronic signature.

Students must clock hours at the beginning of their shift and at the end of their shift, at the beginning of their lunch break and at the end of their lunch break.

Students should clock in once they have placed their personal items in their lockers. At the end of the day students should clock out when dismissed from their zone before they take their items out of their locker.  Students should not have personal items on them while clocking hours.

The State of TN Cosmetology and Barber Examiner Board will not allow students to clock more than 10 hours per day. The student is responsible for clocking in and out each day in order to receive their hours. Time Clock guidelines: All students are given an eight (8) week grace period while in Foundations to learn how to use the time clock.  After that time, students are responsible for all time clock entries. Failure to clock in and out correctly will therefore affect students’ completion date.     

***No manual time clock entries will be made by administrative staff once the student has completed their scheduled time in FOUNDATIONS (first 8 weeks) training.

Students risk being dropped from The Academy for falsifying time clock records in any way.

Student hours are posted weekly in the student lounge by student ID number, please check your hours each week when they are posted. 

Each student is given two (2) fifteen (15) minute breaks each day. *Additional breaks that are taken will require students clocking out.  One break should be taken the first half of their shift the other break should be taken the second half of their shift.  Breaks MUST be taken on campus, in the student lounge, outside on lower level of the complex, or in your automobile.

** If leaving The Academy for break time, students must sign out at the front desk.

A student who must take an approved leave of absence or must withdraw from training, for nonacademic reasons, may return to the program with no loss of satisfactory progress if the student was making satisfactory progress and has been in attendance for at least the first 8 weeks prior to the student taking a leave. 

The student must follow the institution’s policy on requesting a Leave of Absence and must sign all documentation. The student will not be assessed any additional charges as a result of a Leave of Absence. 

A student may be granted a leave of absence for the following reasons:

1) Medical issues (requires medical documentation w/start and return dates)

2) Active Duty-Military

3) Administrative 

The leave of absence must be requested and approved in writing prior to the leave occurring.  In addition, the student is required to list the reason for the leave. 

EMERGENCY Leave of Absence, without prior written request, may be granted provided the student completes the leave of absence form and returns it to school via US Postal mail or in person, along with documentation supporting emergency leave an emergency is defined as – (1.an unforeseen combination of circumstances or the resulting state that calls for immediate action 2an urgent need for assistance or relief)

A student’s Leave of Absence will begin the first day that they are unable to attend school.   

For the students that do not request Leave in advance, the institution may grant the request, if the institution documents the reason for its decision.

The minimum time frame for a leave of absence is one week (7 calendar days) and the maximum time frame for a leave is 180 calendar days.  The school permits more than one leave provided the total number of days of all leaves does not exceed 180 calendar days in a 12-month period.   

On the day the student returns from a leave of absence the student is required to inform the financial aid office of the student’s return and complete an enrollment agreement addendum and the addendum must be signed by all parties.  The student’s contract and maximum time frame will be extended for the same number of days the student was on the official leave of absence without any penalty to the student.

A student may return from a Leave of Absence early if they choose by providing The Academy with 48-hours’ notice and supporting documents with permission to return.

If a student is granted a Leave of Absence, he/she is not considered to have withdrawn and no refund calculation is required at this time. 

Students who take an unapproved Leave of Absence or do not return from an approved Leave of Absence on the expected day of return will be dropped from the program.  For the purposes of calculating a refund worksheet, the last date of attendance will be used, and the student’s tuition will go into immediate repayment.

Leave of Absence may have an adverse effect on class/curriculum days.   All classes/curriculum must be completed to graduate from The Salon Professional Academy. Making up class/curriculum may require the student to attend class days even after hours have been completed. 

**Students that request/require a Leave of Absence 8 weeks in length or longer will need to retest (and obtain 85% or above on each test) on all Foundations curriculum to be sure that they have retained the FOUNDATION portion of training before moving into Advanced Curriculum.   

All students attending The Salon Professional Academy must maintain Satisfactory Academic Progress which is defined as reaching each evaluation period of training with a minimum cumulative theory and practical grade of 85% grade average and 85% attendance.  It is consistently applied to all students enrolled. The policy is stated in the school catalog to ensure that students receive this information prior to enrollment.

The Salon Professional Academy recognizes 900 hours as an academic year.

Students are required to attend a minimum of 85% of the hours possible based on the applicable attendance schedule in order to be considered maintaining satisfactory attendance progress. Evaluations are conducted at the end of each evaluation period to determine if the student has met the minimum requirements.

The attendance percentage is determined by dividing the total hours accrued by the total number of hours scheduled. At the end of each evaluation period, the school will determine if the student has maintained at least 85% cumulative attendance since the beginning of the course which indicates that, given the same attendance rate, the student will graduate within the maximum time frame allowed.

Students that drop below 85% attendance will be given 60 days to increase their attendance, or risk being dropped from the program.

Cosmetology-at 450, 900, and 1200 (actual) hours

Instructor –at 150 (actual) hours

Evaluations will determine if the student has met the minimum requirements for satisfactory academic progress.  The frequency of the evaluations ensures that students have ample opportunity to meet both the attendance and academic progress requirements of at least one evaluation by midpoint in the course or program, whichever occurs sooner.

Students must attend a minimum of 85% of the cumulative scheduled hours to maintain Satisfactory Progress and complete the course within the maximum allowed time frame.  The maximum time (which does not exceed 118% of the course length) allowed for students to complete each course at satisfactory progress is stated below.

COURSE SCHEDULED HOURS MAXIMUM TIME FRAME

Cosmetology (Full time, 34 hrs. /wk.) 1500 Clock hours 1770 (52 weeks)

Instructor Training (Full time, 34 Hours may vary) 300 clock hours 354 (10 weeks)

Esthetic – not offered at this time.

***The maximum time allowed for transfer students who need less than the full course requirements will be determined based on 118% of the scheduled contracted hours. The Salon Professional Academy does not accept transfer hours.

Students are assigned classroom study and practical assignments. Classroom study is evaluated by written exams given after each unit of study. Practical assignments are evaluated as completed and counted toward course completion only when rated as satisfactory or better.  Students must maintain a grade average of 85% GPA and pass a final written and practical exam prior to graduation.

Inadequate grades may indicate a lack of student inability or motivation.  When a student is struggling in one or more areas of study or skill level, the educator will advise the student on how the deficiency can be successfully completed and determine a deadline for the work to be completed satisfactorily. 

The student will be notified immediately after a grading period of how the deficiency can be successfully completed.  Students may receive an incomplete from an educator when the student is attempting to learn a skill or subject but needs additional time to complete the work successfully.  Students will be given timelines to complete the work and a description of the work yet to be completed.

Students meeting the minimum requirements for academics (85%) and attendance (85%) at the evaluation point are making satisfactory academic progress until the next scheduled evaluation.  Students will receive a hard copy of their Satisfactory Academic Progress Determination at the time of each of the evaluations.

Students who fail to meet minimum requirements for attendance or academic progress are placed on Financial Aid warning and considered to be making satisfactory academic progress during the warning period. The student will be advised in writing on the actions required to attain satisfactory academic progress by the next evaluation. If at the end of the warning period, the student has still not met both attendance and academic requirements, he/she will be deemed ineligible to receive Title IV funds, if applicable.

Students deemed ineligible to receive Title IV funds must make cash payments for any disbursements missed due to ineligibility or will be terminated from the program.

Students that drop below 85% GPA will be given 60 days to increase their GPA, or risk being dropped from the program.

A student determined NOT to be making Satisfactory Progress may reestablish Satisfactory Progress by 1) Making up missed tests and assignments and increasing the cumulative grade average to 85% or better, and/or 2) Increasing cumulative attendance to 85% by the end of the warning period.

Title IV aid will be reinstated to students who have reestablished Satisfactory Progress at the next scheduled evaluation. 

We do not recruit students already attending or admitted to other schools offering similar programs.

A transfer student may be accepted after careful evaluation of the student’s academic records.  Each transfer must be evaluated on an individual basis from their previous training.

The Salon Professional Academy does not accept transfer hours from any other cosmetology school. However, depending on the student’s academic record, may offer a financial scholarship for hours completed at another institution. A transfer student must begin training at The Salon Professional Academy in Foundations.

The Academy does not accept transfer hours.

Noncredit and remedial courses do not apply to this institution.  Therefore, these items have no effect upon the school’s satisfactory academic progress standards.

Licensed cosmetologists, estheticians and nail techs from Tennessee may apply for licenses in their field of expertise in other states and must comply with each state’s laws and rules to become licensed there. Licensing requirements may vary from state to state.

Professional License Reciprocity Disclosure

The Salon Professional Academy will provide programs of study that meet the minimum curriculum requirements as prescribed by the State of Tennessee.

For states outside of Tennessee: the institution has not made a determination on whether the programs meet other states’ educational/licensure requirements.

Information regarding other states requirements can be found at the following link:

https://www.beautyschoolsdirectory.com/faq/license-requirements

The Salon Professional Academy does not provide training activities out-of-state.  All programs offered at the institution lead to professional licensure in the State of Tennessee.  All students, including those who live in bordering states, are notified prior to enrollment that the education received here at The Salon Professional Academy follows the Tennessee Board of Cosmetology and Barber Examiners Standards

Your image must be professional.  You are selling beauty services.  Students at The Academy must be an example of good grooming and good health. You must look the part to grow a successful career. 

Practice good hygiene including *daily bathing and the use of deodorant/antiperspirant.  Your breath must be fresh; keep breath mints or strips handy.  No gum PLEASE.

* Your hair must be clean and styled, and makeup applied before arriving.

Apparel Code

Students are required to follow the Apparel Code

Criteria for Appearance When Arriving at School Create a Perfect First Impression!

ShoesSolid Black, (all visible material) clean, polished shoes

Unapproved footwear: No sport/athletic type shoes, no visible rubber soles, Flip Flops, Tennis Shoes, Crocks, Toms, Bobs, Vans, Chaco’s, Birkenstocks, Fuzzy/furry slippers, House shoe type slippers, Ugg’s, or Ugg type shoes

Uniform

Professional/Current/Stylish

Tops – In good condition, clean, pressed and fit properly.

Solid Black tops for level 1, 2, and 3 students.   

Level 4 and 4A students may wear solid black, solid white or solid gray tops.

Black bottoms in good condition–clean, pressed, and fit properly.

Slacks, Trousers or Skirt –

Clothing MUST BE SOLID in color –   

Socks, hose and tights –

Socks must be black. 

Hose and tights, if worn must be neutral or black in solid color.

Leggings may be worn as tights or hose, under a skirt or shirt that is no shorter than 2 inches above the knee. 

*** Leggings may not be worn as pants.

No denim of any color including black.  No shorts or scrubs

Makeup– Must be sex and age appropriate and worn every day.

Ladies should wear, foundation, (powder is optional), eye shadow (Natural colors) blush or bronzer, mascara and lip color (eye liner and eye lashes are optional) –   If a Team One member cannot see, that you have on enough makeup to be seen by the naked eye, they will ask you to clock out and apply more. 

Gentlemen (if they choose to wear make-up it must be worn every day) concealers, foundation, skin toners & bronzers. 

Make-up should be color coordinated with skin tone.

Visible hickies are not professional and therefore not permitted.  If you can’t cover them with make-up, you will be sent home.

Nails Clean and filed – Polish must be neat and not chipped.    

Hair Clean, dry, styled into place and interview ready.

Hair style should be classic or current trend.

Ponytails are not permitted. 

If color treated, must have REDKEN color (*swatches)

No hats,

No bandana’s

No head scarfs/wraps,

No Sunglasses worn as “head bands.”

Nothing covers more than 30% of the head/hair or more, including wigs.

Hair Extensions: The Salon Professional Academy does not offer any type of hair extension service on the salon training floor.  If a student chooses to wear extensions they may certainly do so, understanding that when students are learning on each other that the extensions must be removed until the service is complete. 

If extensions are worn, they must look professional.  Tape, tracks, clips or any other type of fasteners cannot show.   Extensions must be clean and styled into place to look professional. 

Hair accessories:

Head bands – approved, must be black, white or gray. 

Bobbie pins, hair pins, prong clips of any color are approved if they cannot be seen within the up style.

The Salon Professional Academy logo wear is permitted and encouraged to wear.

Look at the part of a professional and you will feel professional! Remember that you are on a job Interview every day that you are at school!

There are physical demands placed on the body in any career.

In cosmetology arts and sciences, care must be taken to protect your back, legs and feet. One way to do this is strength training to enhance your back, abdomen and leg muscles. Regular weightlifting exercises will benefit individuals in this profession.

Regular exercise will help to promote all over body conditioning and will improve circulation in your legs and feet.

*We recommend consulting your doctor before starting any exercise program.

Because this job requires that you stand for long periods of time, it is suggested that you wear proper fitting, supportive shoes, and support hose. These are not a requirement but will help to increase your chances of longevity in the profession.

Sitting is not allowed on the salon area floor at any time unless providing nail services or facial services to a guest.

Safety suggestions for this profession include wearing shoes that would not be slippery when walking on a damp floor. Because you will always be working with water, there is a risk of water spills. Damp hair lying on the floor can also pose a chance of slipping. All hair needs to be swept up following each haircut to minimize accidents. All water spilled should also be wiped up as quickly as possible. It is the responsibility of each stylist to promote a safe work environment.

Gloves should be worn during chemical services to reduce any allergic reaction that an individual may have to certain chemicals.

Any product that would accidentally get in the eyes should be flushed thoroughly with water. Seek medical attention if irritation continues.

When a student is absent for 14 calendar days, without an approved leave of absence, the academy must withdraw the student from the program. The Financial Aid Advisor or Compliance Officer will attempt to contact by telephone, text or e-mail the student after 10 days. The student will be notified that they have been absent without approval and that if they are not in attendance on or before the 14th day since their last date of attendance, they will be withdrawn from the program. The Academy monitors student attendance a minimum of every 14 calendar days.

If the student is not in attendance on or before the 14th day since their last date of attendance, the Financial Aid Advisor or Compliance Officer will inform the student by certified mail that they have been withdrawn from the program. At which time The Academy will follow the refund policy and complete the Tuition Refund Worksheet.

For applicants who cancel enrollment or students who withdraw from enrollment a fair and equitable settlement will apply.  The following policy will apply to all terminations for any reason, by either party, including student decision, course or program cancellation, or school closure.

Any monies due to the applicant or students shall be refunded within 45 days of official cancellation or withdrawal. Official cancellation or withdrawal shall occur on the earlier of the dates that:

  • An applicant is not accepted by the school, no monies would have been exchanged.
  • A student (or in the case of a student under legal age, his/her parent or guardian) cancels his/her enrollment in writing within three business days of signing the enrollment agreement. In this case all monies collected by the school shall be refunded, regardless of whether or not the student has actually started classes.
  • A student cancels his/her enrollment after three business days of signing the contract but prior to starting classes.  In these cases, he/she shall be entitled to a refund of all monies paid to the school less the non-refundable registration fee in the amount of $200.
  • A student notifies the institution of his/her withdrawal in writing.
  • A student on an approved leave of absence notifies the school that he/she will not be returning. The date of withdrawal shall be the earlier of the date of expiration of the leave of absence or the date the student notifies the institution that the student will not be returning.
  • A student is expelled by the school. (Unofficial withdrawals will be determined by the institution by monitoring attendance at least every 14 days.
  • In type 2, 3, 4 or 5, official cancellations or withdrawals, the cancellation date will be determined by the postmark on the written notification, or the date said notification is delivered to the school administrator or owner in person.

For students who enroll and begin classes but withdraw prior to course completion (after three business days of signing the contract), the following schedule of tuition earned by the school applies. 

All institutional refunds are based on scheduled hours:

PERCENT OF SCHEDULED TIME TOTAL TUITION SCHOOL HOUR RANGE ENROLLED TO TOTAL COURSE/PROGRAM SHALL RECEIVE/RETAIN

    0.01% to 04.9% 20% .15 – 74.999

    5% to 09.9% 30% 75 – 149.99

    10% to 14.9% 40% 150 -224.99

    15% to 24.9% 45% 225 – 374.85

    25% to 49.9% 70% 375 – 749.85

    50% and over 100% 750 – 1500

  • All Title IV refunds will be calculated based on the student’s last date of attendance. Any monies due a student who withdraws shall be refunded within 45 days of a determination that a student has withdrawn, whether officially or unofficially.  In the case of disabling illness or injury, death in the student’s immediate family or other documented mitigating circumstances, a reasonable and fair refund settlement will be made.
  • If permanently closed or no longer offering instruction after a student has enrolled and instruction has begun, the school will provide a pro rata refund of tuition to the student OR provide course completion through a pre-arranged teach out agreement with another institution. 

If a course and/or program is cancelled subsequent to a student’s enrollment, and before instruction in the course and/or program has begun, the school will either provide a full refund of all monies paid or provide completion of the course and/or program. If the school cancels a course and/or program and ceases to offer instruction after student have enrolled and instruction has begun, the school will either provide a full refund of all monies paid; provide a pro-rata refund of tuition; participate in a teach out agreement; or completion of the course at a later time. 

  • Students who withdraw or terminate prior to course completion are charged a cancellation or administrative fee of $150.00 that is due upon withdrawal.  This refund policy applies to tuition and fees charged in the enrollment agreement.  Other miscellaneous charges the student may have incurred at the institution (EG: extra kit materials, books, products, unreturned school property, etc.) will be calculated separately at the time of withdrawal.  All fees are identified in the catalog and in this enrollment agreement.
  • If a Title IV financial aid recipient withdraws prior to course completion, a calculation for return of Title IV funds will be completed and any applicable returns by the school shall be paid, as applicable, first to unsubsidized Federal Student Loan Program; second to subsidized Federal Student Loan Program; third to Federal Pell Grant Program; fourth to other Federal, State, private or institutional student financial assistance programs; and last to the student. After all applicable returns to TIV aid have been made, this refund policy will apply to determine the amount earned by the school and owed by the student.  If the student has received personal payments of Title IV aid, he/she may be required to refund the aid to the applicable program.   

Title IV Funds                       

Students using Title IV funds will follow the above refund policy AFTER the return of unearned Title IV Funds calculation has been made.    This calculation often results in the student owing tuition and fees to The Academy.   The Federal return of Title IV funds calculation will be used for students who have received financial assistance under the Higher Education Act, i.e., Federal Pell Grants or Stafford Student loans or Federal PLUS loans awarded under the Federal Direct Loan Program.

If the enrollment is terminated during the first 60% of any payment period (450 hours) the Federal return of Title IV funds calculation will apply.  If the student has completed 60% of the payment period, no refund is due.  However, if the student must terminate due to physical incapacity or the transfer of spouses’ employment the student will receive a refund based on the formula above.  

The school expects tuition and expenses to be paid in a timely manner. The school provides the courtesy of a collection e-mail, text, phone call or written notice to a student when a payment becomes a few days past due. Once a student’s account exceeds 30 days past due and no alternative payment arrangements have been made, the account is subject to being turned over to a collection agency and reported to the appropriate credit bureaus. All fees incurred due to collection efforts (including collection attorney fees) will be added to the student’s total balance due.

The school provides necessary documentation to collection agencies and credit bureaus to assist in collecting payment for past due accounts. A signature from third party agency is required on documentation provided. As with in-house collection efforts, all fees incurred will be added to the student’s total balance due. 

If a promissory note or contract for tuition is sold or discounted to a third part, the third party agrees to comply with the refund policy of the school.

Hours and, or transcripts will be released and, or turned in to the Tennessee Board of Cosmetologist and Barber Examiners or school of the student’s choice, once the account balance has been settled.

**Any account that goes without payment for 30 days may be turned over to collections.

TRANSCRIPTS Student agrees that if payment of tuition and fees is not made in accordance with this Agreement TSPA shall have the right to withhold Student’s official transcript and hours until such tuition and other fees have been paid in full. By signing the Enrollment Agreement, Student authorizes the school to withhold his/her official transcript, hours, and other records until tuition and other fees have been paid in full.

A student who must withdraw or who has been terminated by the Academy may apply to re-enter.   

Former Students that wish to re-enter the program and have already been turned over to collections (after 30 days of non-payment), will need to settle their account with the collections attorney prior to requesting re-entry.   

If a student drops and decides to re-enroll prior to 6 months away from The Academy, must pay all past balances owed to the school from prior enrollment period.  Students will be charged $20.00 per hour to complete the hours remaining in the program.  All students re-enter in the same satisfactory academic progress status as at time of withdrawal/termination.

Students entering after 6 months of withdrawal/termination must pay all past balances owed the school from prior enrollment period, a $200 enrollment fee, kit and book fees ($2430.00) and $20.00 per hour tuition charge to complete the hours remaining in the program.  All students re-enter in the same satisfactory academic progress status as at time of withdrawal/termination.

Students that return to the program after 8 weeks away from The Academy will be asked to study and re-take all Foundation theory tests, to see if they have retained the foundational training their received.   If any tests are below 85% the student will be asked to repeat that portion of the course with the next class.

Good Conduct is expected of everyone at The Academy, this includes following all policies, regulations and following the direction and instructions of the staff.   

The Academy has developed this Copyright Infringement Policy to effectively combat the unauthorized distribution of copyrighted materials by users of The Academy’s network.

Copyright is legal protection of intellectual property, in whatever medium, that is provided for by the laws of the United States to the owners of copyright. Types of works that are covered by copyright laws include, but are not limited to, literary, dramatic, musical, artistic, film, and multi-media works. Copyright protection extends into software, digital works, and unpublished works and it covers all forms of a work, including its digital transmission and use. Copyright infringement occurs whenever someone makes a copy of any copyrighted works, such as songs, videos, software, cartoons, photographs, stories, or novels, without the owner’s permission (i.e., a license) or without falling within specific exceptions as provided for under copyright law. Permissible uses of copyright include:

    • Distribute multiple copies of excerpts of copyrighted works that meet the fair use standards (include copyright notice).
    • Show Videos or DVDs in class for instructional purposes (if The Academy or professor owns a legal copy)
    • Listen to CDs or records in class for instructional purposes (if The Academy or professor owns a legal copy)
    • Include a small number of images (no more than 5 from one author) in a multimedia presentation.
    • Live music performances in class
    • Performance of a dramatic work (not to the public and not for profit)

Inappropriate uses of copyright include:                                                     

Posting Copyrighted materials on the open web without permission

Copying from consumable materials, e.g., workbooks, test booklets, etc.

Copying and distributing or placing on reserve the same excerpts for more than one semester without copyright permission.

Copying large portions of materials, especially to avoid purchasing a copy.

Copying music for use in performance.

Unauthorized distribution of copyrighted material may subject prospective and enrolled students to civil and criminal liabilities. In general, anyone found liable for civil copyright infringement may be ordered to pay either actual damages or statutory damages affixed at not less than $750 and not more than $30,000 per work infringed. For willful infringement, a court may award up to $150,000 per work infringed. A court can, in its discretion, also assess costs and attorneys’ fees. Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense.

Subjects being taught are reviewed and built upon constantly. If you don’t understand a subject, seek help from an educator.  Our goal is to assist your learning.  Your goal is to learn as much as you can. Learning and memorizing are not the same. Learning means you take what is covered into your thinking and can use it.  Memorizing is short term and will not last.      

Curriculum is taught in English only.

Part of your professional role is looking, acting and feeling the part of the beauty industry professional.  When you are out in the community, we expect that you will interact with others with respect.  Your behavior while in school will help to set you up for a successful career after.

Students may not use The Academy phones for personal calls, unless approved by an educator. Cell phone and smart watch use is restricted to the lounge or outside on breaks or lunch periods, never at your locker or in the hallways. Turn your cell phone off or place it on “silent” when you arrive at The Academy and store it and your smart watch in your locker.

Any student found with a cell phone or smart watch on them during class time or on the salon floor will be suspended for the rest of the day and possibly the next day as well. 

An Educator, Director, Financial Aid Advisor or Owner may wish to consult with a student on any of the following: Grades, Attendance, Tardiness or Attitude

At the time of each consultation the educator may fill out the Student Consultation form and the student may be asked to sign it to come to a solution.  If the student refuses to sign, a note will be made by The Academy staff member that student has refused to sign.  If after the consultation no action toward improvement has been taken, the staff member may choose to meet with the director/owner along with the student.   

After the second consultation if there is still no sign of improvement the decision for dismissal may be made by the director/owner. 

Your textbooks and kits are provided. Have them in The Academy every day, along with required items per supply list given by an educator

A library of materials is provided for your use when approved by an educator.  You may use the study materials any time during school hours, when regular assignments have been completed. Please be respectful when using items as they are there for all students to use. Materials are kept in the Academy at all times.

The Academy equipment is not to be left at The Academy at any time, included but not limited to books from The Academy library.

Each student will use a locker to store all personal items.  Purses/backpacks must be locked in your locker to protect your personal belongings. Students are provided with a padlock that must be returned in working condition or a fee will be charged. Keep your locker clean. 

Drinks and open food items are not allowed in student lockers at any time, nor should they be placed on top of the lockers. Any student that does not follow this policy and causes damage to the students’ items in the locker below, will be responsible for replacing/reimbursing the student for damaged good.

*Any student that does not keep their locker locked at all times will be asked to keep their items secure in their personal vehicle so that the academy is not responsible. 

Students are not allowed to share medication of any kind. Team One is not allowed to provide students with medicines either. Any prescription medication should be in the original container with the students name on it. 

Donelson Plaza is a NO SMOKING development.

If you smoke/vape, please smoke/vape in your car or at the back of the parking lot near the fenced in garbage dumpsters.

No student should go out with a guest to smoke/vape if invited.

Smoking/vaping in your vehicle is preferred.

Please do not sit on the steps or congregate in front of the building, on the sidewalk or in front of the bowling alley. 

The Salon Professional Academy students will be given a parking decal that must be posted in the rear window. Student parking is behind the building as instructed in foundations.   

When a class is being held in any room of The Academy, it is important that class not be interrupted.  Please respect that the classroom doors are closed and do not interrupt unless it is an emergency and you have been directed to do so by the Educator in charge, School Coordinator or owner of The Academy. Please stay in the classroom or salon area where you are assigned for the day. Do not roam about interrupting other students in training.

The Academy does not tolerate harassment of any kind (verbal, physical or sexual). Refer to Title IX policy. A copy of our Title IX policy and Cleary Act are posted on our website for your convenience.

The Academy prohibits the unlawful possession, use or distribution of illicit drugs and alcohol by students and staff on our property or as part of any of our activities.

The Academy prohibits a student under the influence (or suspected of being under the influence) of drugs or alcohol from attending class, or training on the salon floor.  Any student found under the influence (or suspected of being under the influence) will be suspended or possibly expelled. 

The Academy will expel students and terminate staff involved in unlawful possession, use or distribution of illicit drugs and alcohol on campus. Students and staff may be reinstated upon completion of an appropriate rehabilitation program.

Students are provided business cards for The Salon Professional Academy to hand out to guests and potential guests.  Students should not create their own “business cards” without approval from The Academy.  Students should not re-create any logo wear or print material without the approval of the owner.

When promoting yourself on social media platforms, photos should be taken in front of the Step and repeat for branding purposes.   

Making and selling wigs, hairpieces, extensions, or any other products is prohibited,

Students are not allowed to sell each other or staff goods/products including but not limited to clothes, make-up, cookies…

Start Your Career Today!

When you graduate from The Salon Professional Academy, you will be a knowledgeable and skilled professional trained to pass the state board exams and work as a cosmetologist.